Telesalestips for the Week 20-03-2000
| Attitude Attitude is very important in selling.Some people look for the worst in situations, others look for the best.As a Salesperson you should have a positive mental attitude in every situation. Always talk positively to yourself, feel good about yourself. When you are talking to customers on the phone, your attitude should be positive.Say to yourself, I will handle this, I will succeed, I will find a solution to the customer's problem. Positive Mental Attitude can apply to your personal life as well as your carrier. You have to believe in yourself. Your build up the feeling of insecurity or security by how you think. Norman Vincent Peale in his Book "Power of positive thinking "talks about a travelling Salesperson who used to drive around all day calling on people.The salesperson while driving thinks of all kinds of thoughts.If his thought pattern is negative he will have negative thoughts all through the day.He says, he used to drive around all day thinking fear and defeat thoughts and his Sales were declining.He decided to change his thought patterns, and he filled his thoughts with Faith and Confidence.So everytime he visited his Customer he was full of Confidence and Courage.He was very positive the customer will buy. And as he changed his Attitude, he sales sky rocketted. Emerson said, "practise Confidence and Faith and your fears and insecurities will soon have no power over you. During the day practise thinking peaceful thoughts.Let peaceful scenes cross your mind.Peaceful thought images work upon your mind as a healing medicine.As a Salesperson you should be calm and relaxed.Use words like 'Tranquility", Serenity in your affirmations. We are responsible for our attitude.If your attitude is negative your sales career will be a failure.If you can't make yourself happy how can you satisfy the needs of others. So have a Positive Mental Attitude towards you and others.If your attitude is positive your life will be Constructive.Every time you ring a Customer or Pick up the phone you need to have a Positive Attitude. In Telesales for every 10 calls, you make a sale.So Attitude is vital in your sales success.The more calls you make, the more sales you get.The more 'Nos' you hear the more likely you are going to get an increasing number of 'Yes'.So be ready for the 'Nos' because the 'Yes' is going to follow soon after. Sales Thought of the Week Your success or failure in sales depends on your Attitude W.SAGA |
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