Telesalestips of the Week 10-04-2000

Telesalestips for the Week 10-04-2000

Thirty Ways to be a Better Manager

1. Make your staff happy by understanding what motivates them.
e.g. Money, Security, chances for promotion etc.
2. Help your staff to understand the importance of their work.
3. Always wear a smile.
4. Be friendly and helpful.
5. Arrange meetings to discuss their progress individually.
6. Set high Standards.
7. Never make your people feel insecure.
8. Never keep secrets from your staff.
9. Always be polite and set a good example to your staff.
10. Encourage team work and co-operation.
11. Be Consistent.
12. Never encourage staff to talk to you about each other.
13. If there is problem in your team bring the staff together and talk the problem through.
14. Respect your staff.
15. Be a good Listener.
16. Learn to Communicate in all levels.
17. Plan your day, week and month.
18. Encourage creativity, using brainstorming sessions to produce ideas.
19. Make sure you set up agendas in advance to save time in meetings.
20. When you are in the field tell your staff how you can be contacted
eg. phone, pager, mobile note.
21. Select your team very carefully.
22. Train your people properly.
23. Be a product specialist.
24. Act quickly and decisively and not hastily.
25. Operate within the company policy.
26. People always learn through their senses, by seeing and doing, so don't just tell them but
show and coach.
27. Give proper training to all your staff on products, services and your competition.
28. Be honest with your staff and customers.
29. Be firm.
30. Keep your staff as informed as possible.

Sales Thought of the Week

We all have unlimited potential. So dig deep and reap your harvest
. W.SAGA

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