Telesalestips for the week 05-07-99

Selling

The author of "Motivational guide to selling successfully in NZ, points
out selling is the only profession where without Academic Qualifications
one can reach the top, quicker than in any other profession and no sales
person who is any good will ever be made redundant.

A Salesperson is a person who has the ability to communicate with
people, has the patience to listen, and the ability and open mind to be
trained to assimilate knowledge about the products or services quickly
and efficiently.

The principle of Salesmanship can be taught and learned just as surely
as any other profession. Salesmen are made and not born. Any person can
become a Master Salesperson. Selling is the art of asking the right
questions, questions that lead the customer to think that your sales
proposition will solve customers problem.

When a customer talks you gain several advantages

1.You find what the customer wants.
2.You find what is in the mind of the customer.
3.Also you find what the customer is like.
4.You have the advantage to think about the sale and develop some ways of satisfying the customer's desire.

But when the Salesperson starts talking

1.The customer gets bored.
2.You as a Salesperson do not have the opportunity to find the need of the customer.
3.But you as Salesperson feel that you have achieved something.

So learn the art to get the customer talk.

30 ways to become a Master Salesperson

1.Salesperson must present a good appearance.
2.You must record your voice to learn how your voice sound.
3.Build Rapport.
4.Must be a good listener.
5.Intelligent - able to think fast
6.Good sense of Humour.
7.Punctuality
8.Assertiveness-In control of the Sales situation.
9.Self Confidence, Enthusiasm, full of energy.
10.Excellent Vocabulary-painting of word pictures, conveying ideas.
11.Imagination-To enable one to see problems through the eyes of the prospect and to devise means of solving them.
12.Responsibilty
13.Never argue with the customer, you may win the argument but loose the sale.
14.Be friendly-Talk to them as though you are talking to a friend.
15.Self Improvement.
16.Give suggestions.
17.Learn from other Salespeople, professionals etc.
18.Always have a winning attitude.
19.Have a role model.
20.Change your pattern if it doesn't work.
21.Stay around positive people.You can learn much from winners.
22.Have a definite plan
23.Use Testimonials.
24.Learn how to use the product-Excellent product knowledge.
25.Be spontaneous.
26.Be flexible and face challenges boldly.
27.Believe in yourself and the product.
28.Develop great attitude.
29.Time Management.
30.Excellent Customer Service.

These 30 ways are simple and very effective.Now you must set yourself on
fire.It is up to you to put it to practise .


Sales Thought of the week

Enthusiasm is a great seller. W.saga.

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